Quality Management and Continuous Improvement Uni 1 DB SA Second Week Essay

Quality Management and Continuous Improvement Uni 1 DB SA Second Week - Essay Example ention costs the hotel should capitalize on training staff on using the hotel system reducing lead times, check in and out process times making the hotel efficient. For internal failure costs the hotel should ensure all the room services have met the quality requirements and are readily available at customer change requests. This effectively reduces lead time process and reduces time during change requests process. For external costs the hotel should ensure the all the services are available at check- in and out times. To determine the cost of quality for Hotel Escargo it’s important to use the metrics such check in and out times, change request process times and customer satisfaction. Examples of cost of quality under appraisal include a suggestion box cost for customers to give feedback on services received. For prevention costs include training and education of staff for technical use of hotel systems (Shelton, 2014). For internal failure costs include equipment and system failure costs to meet systems failures effectively. For external cost include complaints cost to timely deal with customer

Media and Culture in the Arab Society Assignment

Media and Culture in the Arab Society - Assignment Example In addition, the paper is going to discuss the mutual influence of culture and media as it manifests itself in the Arab society. Culture comprises of the philosophies, behaviors, objects, and other features conjoint to the adherents of a particular group. Hence, through culture, people and the groups outline themselves, abide by the people’s common values, and back the society. As such, culture comprises numerous communal aspects such as; language, tools, customs, morals and ethics, standards, rules, machinery, products, governments, and institutions. Further, most culture defines the institutions as the family, education, religion, work, and healthcare ( Andersen and Taylor 69). In this sense, the influence of culture on media in the Arab culture is mainly guided by the above-named aspects. For instance, morals and ethics are highly regarded in all Arab cultures. This has been attributed to its deep devotion to religion and equally through its high value for its institutions. Unlike in the American cultures where morals and the institutions are very diluted and less valued, hence being vulnerable to the media influences. Moreover, the governance of Arab cultures is very strict on the forms of technologies, products and organizations that serve its people. For instance, prostitution, pornography among others is viewed to be rime that can even attract death penalties. The presence of such hefty penalties, therefore, defines what can be broadcasted on media. Consequently, media houses have been forced to constrain themselves to what is ‘acceptable’. ( Andersen and Taylor 69) The other aspect that is valued with high regards in the Arab world is religious beliefs. Religion has been attributed to be the driving force of morals and ethics. With such deep religious beliefs and culture is bound to be in control of negative influences. Hence, Arab cultures have been able to define the media rather than the media being able to influence them. It is factual that most  cultures in the Arabs are Muslims and it is well known that value their religion.